Refund Policy
Last updated March 15, 2024
IN.inc ("IN", "we", "us", or "our") understands that situations change, and you may need to cancel your subscription. This policy outlines the circumstances under which you can receive a refund for your IN.inc subscription.
Cancellations and Unused Portions
- Full Refund for Unutilized Subscriptions: If you cancel your subscription before the end of your billing cycle, you will receive a full refund for any unused portion of your subscription.
- Prorated Refunds Based on Usage: For monthly subscriptions, if you cancel after the billing cycle starts, we will provide a prorated refund based on the remaining days in your billing period. For annual subscriptions, prorated refunds may be offered at our discretion.
Refund Amount Calculation
- Nearest Subscription Plan: To simplify the refund process, the amount refunded will be equivalent to the cost of the nearest full subscription plan period (monthly or annual) based on the remaining unused portion of your original subscription.
Cancelling Automatic Renewal
- Control Over Recurring Payments: You can cancel your subscription at any time to prevent automatic renewal charges. This can be done through your account settings on the IN.inc platform.
- Refunds for Active Subscriptions: If you cancel a recurring subscription after a charge has already been applied to your payment method, you will be refunded for the unused portion of your subscription, as outlined above.
Additional Considerations
- Free Trials: If you are using a free trial of the Service, no refunds will be issued upon cancellation as you haven't made any financial commitment.
- Promotional Offers: Refunds for subscriptions obtained through specific promotions or discounts may be subject to additional terms and conditions associated with those promotions.
Processing Time for Refunds
- Timeframe for Refunds: Once your cancellation request is processed, it may take up to 10 to 30 business days for the refund to reflect in your account, depending on your financial institution's processing times.
Contact Us
If you have any questions regarding our refund policy or require assistance with canceling your subscription, please don't hesitate to contact us at hq@in.inc We're here to help!